Kent Learning Zone

Upgrading Your LCS Client to OCS Communicator

2008-11-18T15:41:00Z

As part of the recent KLZ upgrades, the instant messaging software was changed to Microsoft Office Communications Server 2007.
This new service no longer works with the old Office Communicator 2005 client software for LCS (Live Communications Server) and therefore requires a new client, Microsoft Office Communicator 2007.If you have purchased Office 2007 Professional Plus or Enterprise under a Select or School Agreement, then the software is included. If you do not have a copy of the software you can purchase an OCS Client CD from Civica for £18.37 or with proof of purchase supplied to EIS, we can supply a copy of the software*.The software can also be evaluated here: http://www.microsoft.com/downloads/details.aspx?FamilyId=7F5AB627-2D34-470D-9393-8B3EDE6FE3C4&displaylang=enThe software is available to buy separately from Civica Services for £1.98 on Select.

* we will provide on a request, a copy of the software if you are signed in to the Kent Microsoft Select contract and have purchased a copy of Microsoft Office Professional Plus or Enterprise 2007 from Civica Services. The software will be supplied in .zip format and EIS cannot be held responsible for the quality or reliability of this file. You are required to adhere by licensing rules and not distribute this file outside of your organisation. You are also requested not to install the software illegally - i.e. on machines not licensed to run the software. The software will be supplied electronically on a best endeavour basis.

How to Setup the Office Communicator 2007 Client

2008-11-18T15:38:00Z

After installing open up the software and click the down arrow on the menu bar.

Click Tools and then Options.

In the Sign-in address: section enter your username@klz.org.uk and click Advance.

Ensure Automatic configuration is selected.

Click OK twice and then click sign in.

Enter your user name and password and click Sign In

Tip: a new hotfix: http://www.microsoft.com/downloads/details.aspx?FamilyID=1ad57f8f-78f7-45f6-a8c0-805936f46645&displaylang=en

How to Setup the Office Communicator 2007 Mobile Client (For Windows Mobile)

2008-11-18T15:33:00Z

This software is actually free! The latest version as of November 2008 is available at this link:

After installing, open the software on your Windows Mobile device.
You will notice a new presence icon on the Today screen.Select Options and under the Account Tab enter the following:

Sign-in address: username@klz.org.uk
domain\username: klz\username
password: your password

Now select the Server tab and enter the following:

External server name: im.klz.org.uk:443
Internal server name: im.klz.org.uk:443
Connect using: TLS

Select OK and then Sign In!

This works with Windows Mobile 6 and above.

Viewing Your School Site on a Mobile Phone / Browser

2008-10-09T12:23:00Z

You may know that KLZ offers e-mail on a variety of mobile phones / smart phones with the Active Sync client, such as Apple iPhone 3G, Sony Ericsson 902, and all Windows Powered Smartphones version 5 AKU 2 and 6 +.

However, did you know that you can view a basic version of your KLZ school site on a mobile phone with a web browser? You don't even need a Microsoft device!

Simply enter the URL https://portal.klz.org.uk/schoolsites/YOURDCSF/m and you will get a simplified view of your site.

Here is what it looks like on an Apple iPhone 3G.

Browser Tweak for a Smoother KLZ Experience!

2008-05-02T08:44:00Z

EIS recommend you add the KLZ URL https://portal.klz.org.uk to the Trusted Sites in your Web Browser. This trusts the website and does (should?!) not give you any authentication problems when opening documents or attachments etc.

If you use Active Directory or RM Community Connect then it may be worth creating a group policy to send this to your clients.

We also recommend you use Microsoft Internet Explorer 7 for the KLZ; however Internet Explorer 6 SP2 is supported.

New Features for KLZ OWA!

2008-02-19T08:38:00Z

We are pleased to announce that we successfully upgraded our Exchange 2007 Client Access Servers to Service Pack 1 at the weekend.

This upgrade gives benefits to users in the form of Personal Distribution Lists, mail rules, monthly views in the calendar, the ability to open Word, Excel and PowerPoint 2007 files as a webpage (this is cool!) and a few other minor things.

We will be upgrading the Mailbox servers in the coming weeks which will give us extra management functionality.

KLZ on Kent TV

2008-01-03T10:13:00Z

The CFE Digital Curriculum team have commissioned a short film about the KLZ. This is now available on Kent TV - take a look - its about 15 mins long and includes the following speakers:

Introduction - Graham Badman - Managing Director, Children Families and Education

Strategic Overview - Alan Day - CFE Strategic ICT Adviser

Role of EIS - Steve James - KLZ Development Team

School Perspective - Mr N Turrell - HT Maidstone Grammar School.

Getting Started - Donna Rogers - E-learning Officer

(If the link doesnt work try this one: http://www.kenttv.com/programmes.php?PID=616)

A few facts and figures...

2007-12-18T10:57:00Z

As you may know, the KLZ has been going strong now for a couple of months. In that time we have processed over 93,000 e-mail messages and almost 16000 Sharepoint items. There are over 40 schools on the system and over 3500 active school users.

Behind the scenes, amongst our other infratructure servers, we have 7 Exchange Servers and 6 SharePoint Servers happily chugging away!

Using Instant Messaging on the KLZ (Live Communications Server 2005)

2007-12-11T15:25:00Z

To use Instant Messaging on the KLZ you need to have either Microsoft Windows Messenger 5.1 which is free or Microsoft Office Communicator 2005 (not 2007) which is chargeable. A free eval is available here. It is £1.98 each for the new 2007 client from Civica, if you have a Kent Microsoft Select Agreement and we can provide you with the software if you can show us proof of purchase, otherwise the CD is £18.37, from Civica. Office Communicator offers enhancement with Office 2003+ integration, slicker video and voice and many other features. Make sure you purchase the 2007 licence but 2005 media.

You may have some problems using Instant messaging if you have both Windows Messenger 5.1 and Office Communicator 2005 installed on the same PC. We recommend you pick one and stick to it.

The notes here are for Office Communicator 2005 - we will be adding the Windows Messenger 5.1 notes shortly.

To set up the software click Actions and then click Options. In Sign On Name type in your account name followed by @klz.org.uk - for example John Smith would be smithj01@klz.org.uk then click Advanced, enter im.klz.org.uk into the Server Name or IP address field and tick the radio button TLS.

Now click OK and OK again and click Sign In. Enter your username i.e. smithj01 and your password.

You should now be logged in. To add contacts, the easiest way is to click Contacts, then Add Contact and search by e-mail address such as me@myschool.kent.sch.uk

We will be evolving the Instant Messaging functionality next year and will communicate nearer the time on new features etc.

*just to clarify, the latest Office Communincator Product has just been released and is the 2007 version. However, this does not work with our current Live Communications Server 2005 setup, so therefore you have to buy the 2007 licence and back-rev it to the 2005 version, which is a supported way of running the 2005 client.

E-Mail Blocking / Content Checking - What Happens to my Mail?

2007-12-10T12:51:00Z

The KLZ uses a combination of the Kent Community Network's Iron Port Mail Relays, Microsoft Exchange Server Transport Rules and Microsoft Forefront Server Security to protect the infrastructure and users from viruses, spam, phishing and blocked words such as profanity.

If you have had any messages to say that your mail has been blocked by Microsoft ForeFront then please contact the EIS Helpdesk to discuss the bounce.
If mail has been blocked by the KCN Iron Port or Microsoft Exchange Server (error message such as: Your message wasn't delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.) then these messages are dropped straight away so you need to check your message and resend - we cannot retrieve these.

We scan each mail for viruses, items identified as spam and also words such as swearing, racism etc.

Mobile E-Mail on the KLZ

2007-12-10T12:34:00Z

We have had a lot of interest in picking up mobile e-mail on the KLZ.
Currently, we have no provision for Blackberry, however, we do support the Microsoft Exchange ActiveSync (Push / Pull) E-Mail.

If you have a recent Windows Mobile Device (version 5 with AKU2 or version 6) then you will be able to send and receive e-mail from your KLZ account.

How to set it up!

Start > ActivSync > Menu > Configure Server:
Server Address: portal.klz.org.uk - Tick the box for SSL > Next >
enter your username and password and KLZ as the domain. Tick the save password box to save entering your password everytime!
Tick all the boxes if you want to Sync Contacts, Calendars, E-Mail, Tasks etc. Then click Finish.

We will be setting up Active Sync policies in the future, so please set your own device passwords in the mean time.

Please be mindful of GPRS / 3G data charges - most data is charged about £1 per MB but can be as high as £10 per MB when roaming.
We recommend you contact your service provider for a modest data traiff of about 50 + MB to be sufficent.

To set when the device syncs, in Active Sync chose Menu > Schedule.
If you want true "Blackberry" push and pull e-mail, chose sync as items arrive, but this keeps a connection open to the Excange Server and uses a fair amount of data. If you have a small Data plan, such as 50MB chose every hour or so. You can still manually sync however.

Welcome to the KLZ Blog!

2007-12-10T12:32:00Z

Welcome to the dedicated KLZ Blog. We used to Blog on the EIS Innovation blog, but thought it would be better if we seperate them.

We will be blogging with new features, news, how to guides, service information, events and much more.

Enjoy!